Below are testimonials from some of our recent clients. We are happy to provide contact information for you to verify their testimonial and discuss our partnership with them.
Oracle
I highly recommend eContact Services and consider them part of our virtual marketing team across our Communications and Media activities. The team, headed by Tracy Bottomley, support us by delivering the following services:Executive meeting recruitment at 3rd party and Oracle led events - this often means taking control of over 10 exec diaries across multiple lines of business for the event. The dedication of the team to over achieve at each event is second to none and often involves working long and unsociable hours to ensure a global reach. The quality of the meetings that we focus on are C level or equivalent in either a business or a technical domain (CIO, CEO, CTO chief architect etc). The team are detailed, persistent and are always ready to report back at any time
Workshop recruitment for specific product solutions targeting both business and technical delegates. Consultants at eContact Services are quick to understand concepts and messages around Telecommunications and Media, they grasp the make up of the ideal target audiences and are quick to develop a map of target organisations to get the right people to the event
Target account "deep dive" investigations - eContact Services are very skilled in enabling us to understand target organisations and see the picture of their technical footprint, they have been able in the past to ascertain timings of their next budget decisions and chains of decision command, enabling us to focus on influencers and decision makers. Often these exercises result in agreement to meet.
Airwide
Airwide employed eContact Services in spring 2010 to perform outbound calling to mobile operators in the Nordics and Eastern Europe. These were regions where, up to that point, we had few contacts and there was little awareness of Airwide.eContact Services helped us design the script and follow-up material prior to the campaign. They were successful in identifying those responsible for our solutions, qualifying the opportunity and if relevant, organising a follow on call or meeting. These were held with 40% of the companies contacted and of those 90% were with the correct people.
Weekly updates on progress were provided throughout the campaign. They are clearly an efficient and professional outfit who I would have no hesitation in recommending or in using again myself
Comptel
You have done an outstanding job!I knew about the value of your services, but I needed to convince people internally. From the informal feedback I got, people are just amazed that we (and in particular you) have managed to set up so many meetings ahead of 3GSM.
This is totally unheard of at our company, and in fact has had the effect of spurring on our own sales people to set up some meetings too (the excuse that they can’t pin customers/prospects down is no longer credible, thanks to you!).
I am just very glad I didn’t go for the pay-per-meeting arranged option! Thanks again for an amazing campaign!
Openet
The service provided by eContact Services was invariably exceptional, in terms of both speed and quality of response. The information which eContact Services was able to provide gave us real business advantage and I would have no hesitation in recommending their services to anyone (other than our competition!)Clarity
We engaged with eContact Services to undertake a challenging OSS campaign into telco operators in several European countries and the resulting volume of prospect meetings exceeded our expectations by a factor of four. It was also clear having reviewed the details of each prospect that significant focused effort was applied by eContact Services to get such a positive outcome.Infovista
We engaged with eContact Services for a meeting appointment service to support and increase the ROI of our major trade show in the year. They set up 30 appointments with very targeted high level executives which was an amazing result. eContact Services has consistently supplied the highest levels of service in support of our field marketing efforts, with exemplary set up, execution, reporting and an impressive reactivity. I am more than happy to recommend eContact Services to businesses looking to expand their lead generation or gain access to senior decision makersMatrixx Software
Having worked with eContact Services I have always been very pleased with their performance. MATRIXX Software, based in the US, has used eContact Services for all lead generation activities to date. We have always been very pleased with the standard of service and the quality of leads provided. The types of campaigns we have engaged in with Tracy and her team range from appointment setting at major Telco trade shows and cold call lead generation into specific target accounts both here in North America and in EMEA. They have the tenacity and skill set to identify opportunities, get us involved with RFI/P/Qs when we would otherwise not have known of their existence and ensure we get in front of key personnel. They are also able to hold intelligent and knowledgeable conversations relating to our solutions enabling them to report back pertinent information on the prospects situation and strategy.Symsoft
Symsoft specializes in charging and messaging solutions for mobile operators globally. We strengthen their competitive positioning – today and tomorrow – by securing and increasing revenue streams while reducing total cost of ownership.Symsoft invested a substantial amount in attending the Mobile World Congress 2011, being one of our major activities addressing the mobile market. Like most companies, it was critical for us to show a reasonable payback on every marketing investment. The success of the event hinged upon us making the most productive use of our staff time, by having meetings at the event with our key and potential clients.
One of the main objectives was to set up a number of meetings with senior level executives to discuss the charging and messaging opportunities and solutions, a key challenge being that the solutions to some extent have different target audiences. Identifying the correct key people in each area and targeting different parts of the same organizations would have been very time consuming for us. We recruited eContact Services Limited in December of 2010 to manage this activity on our behalf.
eContact Services kept us up to date throughout the entire process by sending us daily reports. Their communication with us and their understanding of our requirements was exceptional.
Due to the knowledge and experience eContact Services have when dealing with Network Operators, they managed to exceed our expectations, by setting up more meetings than required, all with the right level. They successfully and efficiently managed our overall meeting schedule as well as managing to keep our sales team very busy at the event.
I would definitely consider using their services again, not only for appointment setting at events, but also for lead generation campaigns – as they clearly understand the market, processes and have the skills and tenacity required to help us achieve our goals.